Frequently Asked Questions
Everything you need to know about shopping with Matt Mathews Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items and accessories may be final sale.
Do you offer international shipping?
Currently, Matt Mathews Boutique ships to the United States and Canada. We are working on expanding our shipping zones to reach more fans worldwide soon.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate unique pieces, we recommend checking the specific measurements provided to ensure the perfect fit.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.